Coffee chat: Beyond the reference interview

This Thursday, don’t miss LLAW’s first program of the year! Grab your lunch or favorite beverage and join us for a free, informal virtual coffee chat on Thursday, October 1, from 12:00-1:00 p.m. as we talk about something all law librarians have in common: occasionally challenging reference interactions! Register now for Beyond the Reference Interview: Managing Challenging Interactions in Law Libraries.

 

LLAW members Laura Olsen, Leslie Behroozi, and Amy Crowder will facilitate a discussion of stories, insights and practical strategies from academic, government, and firm law library settings.

 

Through a relaxed, moderated conversation, we’ll explore the kinds of situations that can make reference work stressful, how expectations differ across environments, and the approaches librarians use to navigate difficult conversations with confidence and professionalism. Whether you’ve handled a demanding patron, a high-pressure research request, or a particularly memorable reference encounter, this session is an opportunity to connect with colleagues, compare experiences, and pick up ideas you can take back to your own library. Come ready to listen, learn, and join the conversation.

 

Our first quarterly business meeting will cap off the coffee chat. We can’t wait to see you there!